Do I need to know how to code?

No. You describe what you want in plain English—for example, "fetch all completed outbound calls from our legal intake department and save the transcriptions to a spreadsheet"—and Twin builds the agent. No code is written or required.

Can my Dialpad agent run on a schedule?

Yes. Agents can be scheduled to run daily, hourly, or at whatever cadence fits your workflow. A common setup is pulling the previous day's call logs each morning and generating a rep performance summary automatically.

What Dialpad data can Twin access?

Twin can retrieve completed call records, caller metadata, recording MP3 URLs, and Dialpad's AI transcriptions via the admin API. The specific fields available depend on your Dialpad plan and API access level.

Can Twin connect Dialpad to other tools?

Agents can write Dialpad data to Google Sheets, push records to HubSpot, or send summaries to Slack. Multi-app workflows are described in plain English alongside the Dialpad steps.

Integration

Automate Dialpad call intelligence

Twin agents connect to Dialpad via API, pull call logs and transcriptions, and route the data wherever it needs to go—on a schedule or on demand.

Automate Dialpad Browse 3 Dialpad agents

What you can do with Dialpad

Real Dialpad workflows the Twin community runs every day, ready for you to clone.

Extract call logs by department or rep

Pull completed outbound calls from specific Dialpad departments using an admin API key, filtered by date range or call status.
Explore
Retrieve recordings and AI transcriptions

For each call, fetch the recording MP3 URL and Dialpad's AI transcription and store both for downstream processing or review.
Explore
Build daily rep performance reports

Summarize outbound call activity by rep into a structured report, drawing directly from Dialpad call log data.
Explore
Route call data to CRM records

After extracting call details—caller name, duration, outcome—push them to HubSpot or another CRM to keep pipeline records current.
Explore

How it works

Three steps from idea to a running Dialpad agent.

1

Connect via OAuth

Sign in to Dialpad once. Twin securely manages the connection and handles token refreshes for you.
2

Describe the workflow

Tell Twin in plain English what you want done in Dialpad. The agent figures out the API calls itself.
3

Twin builds and runs

Twin assembles the agent, runs it on demand or on a schedule, and adapts when Dialpad responds in unexpected ways.

Why Twin for Dialpad

What makes Twin a better fit than a generic automation tool.

No more manual data copying

Dialpad activity doesn't automatically appear in your CRM or reporting tools. Manually exporting logs and pasting data creates stale records and missed follow-ups. Twin agents run the extraction and routing automatically.

Structured access to call intelligence

Dialpad's AI transcriptions and recording URLs are accessible via API but require chained requests to retrieve. Twin handles the sequencing—fetching call lists, then pulling transcription data per call—without custom code.

Works with your existing Dialpad setup

Twin connects using a company admin API key. No new Dialpad configuration required. If structured API access is limited for a particular workflow, Twin can fall back to browser-based steps.