Service business AI agent: quote, dispatch & follow up 24/7
Your AI team for service businesses — booking jobs, dispatching crews, sending quotes, chasing replies. Always at the front desk, 24/7. From €20/mo; replaces a dispatcher and a 6-month ServiceTitan rollout.
85,000 people using Twin
“Twin operationally is the easiest — without n8n, GitHub, or piecing those parts together. The one-platform idea is powerful when you run a service business.”
Jim Watkins
Patriot Drug Testing
Real production agents Real service agents. Running today.
Built by service businesses. Ask in plain English — get quotes sent, crews dispatched, and customers answered 24/7.
Evening dispatch sheet
Pull tomorrow's bookings, build the crew dispatch sheet, and SMS each tech their first job by 7 PM.
Running
ran 38 min ago with 3
tools
Dispatch sheet built — 11 jobs routed, every tech texted their first stop and directions.
Dispatch — tomorrow
Sent 7 PM
Sheets
11 jobs routed by ZIP and skill · sheet updated
SMS
6 techs texted first job + driving directions
Slack
Dispatch summary posted to #ops — 1 standby slot open
Inquiry → quote
Read incoming inquiry emails, extract the job details, generate a quote, and dispatch the nearest crew.
Running
ran 4 min ago with 3
tools
6 inquiries quoted — job details extracted, emails sent, nearest crews dispatched.
Inbound_Inquiries
Inbox
HVAC repair — Maple St
urgent · quote $480 sent
Panel install — Oak Ave
quote $2,150 sent · crew B
Leak inspection — 5th St
quote $190 sent · crew A
Deck repair — Hill Rd
photos requested for scope
Gutter clean — Lake Dr
quote $220 sent · follow-up Fri
Missed-call text back
Watch missed calls in GoHighLevel and text the caller back within 60 seconds with our intake link.
Running
ran 11 min ago with 3
tools
3 missed calls rescued — texted back in under 60 seconds, 2 booked on your Calendly.
Missed calls — rescued
Live
J. Martinez
texted in 40s — booked Tue 9 AM
K. Patel
texted in 55s — booked Wed 2 PM
R. Dawson
intake link sent — awaiting reply
Crew check-ins & ops summary
Send SMS check-ins to active crews at 9 AM and 5 PM and compile a daily ops summary.
Running
ran 26 min ago with 3
tools
All crews checked in — statuses collected by SMS, ops summary emailed at 5:30 PM.
Daily ops summary
5:30 PM
Jobs completed
9
+2Crews checked in
6/6
allDelays flagged
1
ETAQuotes signed
2
+1Tomorrow's jobs
11
setTwilio check-ins · summary emailed + posted to #ops
Evening dispatch sheet
Pull tomorrow's bookings, build the crew dispatch sheet, and SMS each tech their first job by 7 PM.
Running
ran 38 min ago with 3
tools
Dispatch sheet built — 11 jobs routed, every tech texted their first stop and directions.
Dispatch — tomorrow
Sent 7 PM
Sheets
11 jobs routed by ZIP and skill · sheet updated
SMS
6 techs texted first job + driving directions
Slack
Dispatch summary posted to #ops — 1 standby slot open
Inquiry → quote
Read incoming inquiry emails, extract the job details, generate a quote, and dispatch the nearest crew.
Running
ran 4 min ago with 3
tools
6 inquiries quoted — job details extracted, emails sent, nearest crews dispatched.
Inbound_Inquiries
Inbox
HVAC repair — Maple St
urgent · quote $480 sent
Panel install — Oak Ave
quote $2,150 sent · crew B
Leak inspection — 5th St
quote $190 sent · crew A
Deck repair — Hill Rd
photos requested for scope
Gutter clean — Lake Dr
quote $220 sent · follow-up Fri
Integrations Twin connects to your service business.
Twin builds connectors in real time — Calendly, GoHighLevel, Twilio, Vapi, Stripe, QuickBooks, Asana, Slack. Maintains them when APIs change. Plus 5,000 integrations already built by users.
No API keys. No setup. We handle everything.
How it works Plug-and-play. Live in 15 seconds.
No nodes, no triggers to wire. Describe the job the way you'd brief your front desk.
Inquiries pile up overnight, quotes go out late, and I spend my evenings texting crews tomorrow's schedule. Read every inbound email, send the quote, book the callback, and dispatch my techs without me.
Explain the goal
What eats your front desk's day and where jobs slip. Twin asks the right questions back.
Slack Email Scanner 
B2B Prospect Hunter 
Prospect List Builder 
Niche Content Composer 
Visual Storyteller Twin builds the agent
No specs, no workflows, no code. It handles the details you didn't think of.
Worked for 3m38s
Reading overnight inquiries — 6 new jobs found
Extracting location, service, and urgency from each
Generating quotes from your price book
Emailing quotes with a sign-link — 6 sent
Texting the missed caller back with your intake link
Booking 2 callbacks on your Calendly
Building tomorrow's dispatch sheet by ZIP and skill
Texting each tech their first job + directions
It runs autonomously
On a schedule, a webhook, a Slack message, an incoming client email — whenever it should.
Features Every service job. Running itself.
Quotes, dispatch, check-ins, follow-up — the front-desk work that eats your week, handled 24/7.
Inquiry → quote
Reads inbound emails, extracts job details, generates the quote, and sends it back personalized.
Crew dispatch
Matches jobs to crews by skill and ZIP, then dispatches by SMS with ETA and directions.
Bookings & calendars
Calendly, Chili Piper, Google Calendar, Outlook — callbacks and site visits booked automatically.
Site walkthroughs
Photo dumps become scoped proposals with line-item pricing and a signature link.
Customer comms
Reminders, post-session feedback, rebook nudges, and NPS — sent on time, in your voice.
Any CRM
GoHighLevel, HubSpot, Salesforce, Follow Up Boss, Pipedrive — updated without a single zap.
Live SMS check-ins
Twilio and Vapi for SMS and voice — crews checked in twice daily, escalation on signal.
Daily ops digest
Bookings, dispatches, and exceptions compiled into a 7 AM Slack briefing.
Triggers & schedules
On inquiry, on missed call, on schedule — the front desk never closes.
— rated 4.8/5 by 200+ happy customers
Jobber tracks the job. Twin runs it.
Jobber is a database for jobs, customers, and invoices at $49–249/mo per user. Twin reads inbound inquiries, generates the quote, dispatches the crew, and texts the customer the install ETA.
Jobber
Twin
A quote request just came in for a panel install — scope it, price it, and get it signed.
Twin 11:24 AM
Quote generated from your price book and emailed with a sign-link. Callback booked for Tuesday 9 AM.
One brief covers quotes, dispatch, and follow-up
Reasoned per inquiry, not a fixed workflow
Tells you what it will cost before it runs
3 days → 30 min
Crew B is penciled in for Thursday. I'll dispatch by SMS when the customer signs.
Customer stories Real service businesses. Real bookings. Running every day.
From home-care providers to construction crews, charter companies to wellness studios — operators are replacing dispatchers, schedulers, and ServiceTitan stacks with a single conversation.
85,000 people using Twin
Jim Watkins
Owner
Twin operationally is the easiest — without n8n, GitHub, or piecing those parts together. The one-platform idea is powerful when you run a service business.
Twin reads incoming charter inquiries from ZohoMail, drafts the quote, and books the callback on my Calendly — all before I'm out of bed.
Sedrick's contractor dispatcher sends 9 PM check-ins to all our active crews — I get one daily ops summary instead of 30 follow-up calls.
Twin scans the government contract, tells us bid or no-bid, and generates the full proposal. Our service-bid response time went from 3 days to 30 minutes.
Simple pricing.
Less than a single dispatcher. Runs 24/7. No onboarding. No PTO. One booked job covers years of Twin.
FAQ
Service business AI agent FAQ
What owners ask before putting Twin on dispatch and quotes.
What does an AI agent do for a service business?
It reads inquiry emails, generates quotes, dispatches crews by SMS, sends appointment reminders, and chases replies 24/7. Walkthrough photos can even become scoped proposals, so jobs move from inquiry to booked without waiting on the office.
Can it really replace a dispatcher?
Service businesses use Twin to cover the coordination work of a 50,000-dollar-a-year dispatcher: assigning jobs, confirming times with customers, and rescheduling when things slip, at any hour and without a queue.
Which tools does it work with?
Your email, SMS, calendar, CRM, and job management software. Twin builds the connections from a plain-English description, and its browser agent can operate any portal your business relies on.
How much does it cost for a service business?
Plans start at 20 euros per month. Most owners start with quote generation or appointment follow-up, see the response-time difference in the first week, and expand from there.
Go further with Twin
Pair service business AI agents with the use cases and solutions operators run alongside them.
Related use cases
Related solutions
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- Real estate AI agent Prospecting, lead follow-up, CRM updates, and listing monitoring for real estate teams.
- AI automation for agencies Client onboarding, deliverables, reporting, and inbox coverage for agency teams.
Ready to run your service business on autopilot?
Join 60,000+ businesses using Twin to quote, dispatch, and follow up without the fragile stack.