Local Lead Reply Pilot
An always-on inbound response agent for local service businesses. It watches Gmail (or your chosen inbound channel) on a short polling loop, deduplicates against an internal log, routes each message through a typed classifier (new lead, returning contact, booking confirmation, complaint, spam), drafts a reply in your brand voice, and either auto-sends it or files a draft for your approval. It records contact state, sequence step, and outcome in an agent-owned database so conversations stay coherent across runs, pushes structured updates into your CRM, and pings you on Slack only when a human decision is needed.
Agent snapshot
Built for local services work, not a generic template.
108
template uses
79
catalog views
3
integrations used
2
labels matched
Sample input
Build an agent to local Lead Reply Pilot. Use Gmail, HubSpot, and Slack. Focus on respond to. Return a ready-to-review result after each run.
Sample output
Every 5 minutes, polls your inbox and messaging channels for new customer messages, classifies new leads vs returning replies, drafts a branded response, escalates anything ambiguous to Slack, and logs every touch to your CRM.
Workflow brief
Where Local Lead Reply Pilot fits in a local services automation system
Local Lead Reply Pilot is designed for a specific recurring job: an always-on inbound response agent for local service businesses. It watches Gmail (or your chosen inbound channel) on a short polling loop, deduplicates against an internal log, routes each message through a typed classifier (new lead, returning contact, booking confirmation, complaint, spam), drafts a reply in your brand voice, and either auto-sends it or files a draft for your approval. It records contact state, sequence step, and outcome in an agent-owned database so conversations stay coherent across runs, pushes structured updates into your CRM, and pings you on Slack only when a human decision is needed. The agent page keeps the workflow concrete by showing the connected apps, the input a team can give Twin, and the output the run is expected to produce.
A team can start from this public template, adjust the instructions, connect the relevant accounts, and schedule the agent once the review path is clear. That makes it useful for repeatable work where the same research, update, summary, or follow-up needs to happen again.
In this setup Twin uses Gmail, HubSpot, and Slack as source systems, action targets, or reporting destinations. The agent can combine those tools with browser automation and API calls when the workflow crosses systems.
What this agent automates
This run includes 8 concrete steps from the published agent data.
On each tick, read last_processed_id from agent_state and fetch only newer messages from the inbound channel
Insert message IDs into processed_messages with INSERT OR IGNORE; skip any rows already present and early-exit if all are duplicates
Classify each new message into a typed intent label and pull the existing conversation_state row if a contact_id already exists
Branch into Flow A (new lead intake), Flow B (continue existing conversation), Flow C (booking confirmation), or Flow D (escalate)
Generate the reply with Twin AI using the brand voice setting, the contact history, and a short intake script for first-touch leads
Send via the configured outbound channel when auto-reply mode allows, otherwise write a draft and notify the operator on Slack
Integrations used
Local Lead Reply Pilot connects Gmail, HubSpot, and Slack.
Gmail
Connected in this agent
HubSpot
Connected in this agent
Slack
Connected in this agent
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Plans start at €20/mo