Booking Enquiry Concierge
Triages inbound booking and rental enquiries from a connected inbox, extracts party size, dates, asset preferences and budget, picks the best available asset, computes a quote and writes a structured lead and rental order into the CRM. Sends an immediate welcome email and SMS in a warm, concierge voice, then runs a multi-channel follow-up cadence across Day 2, Day 5, Day 10, Day 21, Day 45 and Day 90. Stops the sequence when the guest books, opts out, or replies, and surfaces any conversation that needs a human touch.
Agent snapshot
Built for hospitality tourism work, not a generic template.
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template uses
2
catalog views
3
integrations used
2
labels matched
Sample input
Build an agent to booking Enquiry Concierge. Use Gmail, HubSpot, and Telegram. Focus on sales outreach. Return a ready-to-review result after each run.
Sample output
Watches the booking inbox for new enquiries, auto-creates a CRM lead with a quoted price and asset assignment, fires a branded welcome email plus SMS within minutes, then runs a 7-stage Day 2 to Day 90 follow-up cadence.
Workflow brief
Where Booking Enquiry Concierge fits in a hospitality tourism automation system
Booking Enquiry Concierge is designed for a specific recurring job: triages inbound booking and rental enquiries from a connected inbox, extracts party size, dates, asset preferences and budget, picks the best available asset, computes a quote and writes a structured lead and rental order into the CRM. Sends an immediate welcome email and SMS in a warm, concierge voice, then runs a multi-channel follow-up cadence across Day 2, Day 5, Day 10, Day 21, Day 45 and Day 90. Stops the sequence when the guest books, opts out, or replies, and surfaces any conversation that needs a human touch. The agent page keeps the workflow concrete by showing the connected apps, the input a team can give Twin, and the output the run is expected to produce.
A team can start from this public template, adjust the instructions, connect the relevant accounts, and schedule the agent once the review path is clear. That makes it useful for repeatable work where the same research, update, summary, or follow-up needs to happen again.
In this setup Twin uses Gmail, HubSpot, and Telegram as source systems, action targets, or reporting destinations. The agent can combine those tools with browser automation and API calls when the workflow crosses systems.
What this agent automates
This run includes 7 concrete steps from the published agent data.
Poll the connected inbox every 10 minutes and identify new threads that match enquiry patterns.
Parse each enquiry with Twin AI into a typed payload of dates, guests, asset preference, budget and contact details, asking for clarification only when a required field is missing.
Look up the inventory or pricing sheet, pick the best matching asset for the dates, compute the quote and either create the CRM lead and rental order automatically or stage a draft based on the chosen mode.
Send the welcome email immediately via the email sender, send the welcome SMS via the chosen messaging channel, and mark the lead as Stage 1 in the Agent Database.
On the configured cadence days, build the next-stage message, send it on the relevant channels, log the touch on the CRM record and advance the lead stage.
On every inbox poll, scan replies; if a guest confirms, opts out, or asks a question, stop the sequence and flag the thread to the notification recipient.
Integrations used
Booking Enquiry Concierge connects Gmail, HubSpot, and Telegram.
Gmail
Connected in this agent
HubSpot
Connected in this agent
Telegram
Connected in this agent
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Plans start at €20/mo