Multi-Property Guest Concierge
Watches all of your short-term rental listings around the clock for incoming guest messages — booking questions, check-in requests, WiFi codes, late arrivals, complaints. For each new thread, the agent grounds its draft in that specific property's facts (door code, WiFi, parking, house rules, local recommendations) and flags it to you over SMS for one-tap approval. It only sends what you greenlight, dedupes against threads it has already handled, respects quiet hours, and immediately escalates anything that mentions safety, refunds, or damage.
Agent snapshot
Built for hospitality tourism work, not a generic template.
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runs observed
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community clones
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integrations used
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labels matched
Sample input
Build an agent to multi-Property Guest Concierge. Use Google Sheets, Slack, and Google Workspace. Focus on operations. Return a ready-to-review result after each run.
Sample output
Every 30 minutes, scans your property management system for new guest messages across all listings, drafts a reply using each property's knowledge base, and pings you for SMS approval before anything sends.
What this agent automates
This run includes 7 concrete steps from the published agent data.
On each cycle the agent calls Get Current Time, then pulls new reservations and unread guest messages from the connected property management system across all active listings
For each new message it loads the matching property's knowledge entry (codes, WiFi, parking, rules, recommendations) and the reservation context (dates, party size, prior thread)
Twin AI drafts a reply in the configured tone, citing only verified facts from the property knowledge base and refusing to invent details it does not have
The draft, the original guest message, and the listing name are pushed to the configured approval channel; the agent waits for an approve/edit/reject reply
Approved drafts are posted back to the guest thread via the property management system; rejected drafts are logged and skipped
Each handled thread is written to the agent database with a content hash so the next cycle does not re-draft the same message
Integrations used
Multi-Property Guest Concierge connects Google Sheets, Slack, and Google Workspace.
Google Sheets
Connected in this agent
Slack
Connected in this agent
Google Workspace
Connected in this agent
Clone Multi-Property Guest Concierge
Start from the exact agent behind this page, then adapt the prompt, apps, and review steps to your hospitality tourism workflow.
Plans start at €20/mo