Monitor brand complaints across social platforms

Brand Complaint Monitoring Report - January 17, 2026 Found 7 new negative mentions across 3 platforms: **Twitter/X (3 complaints):** 1. @frustrated_buyer: "Ordered a replacement screen from PartsDepot and it arrived cracked. No response from support in 5 days." - Category: Defective Products Link: https://twitter.com/frustrated_buyer/status/1234567890 2. @tech_repair_mike: "Asked for a refund from PartsDepot and they only offered store credit. Unacceptable." - Category: Refund Issues Link: https://twitter.com/tech_repair_mike/status/9876543210 **Reddit (2 complaints):** 3. u/phonefix_pro in r/mobilerepair: "Battery from PartsDepot died after 2 weeks. Their warranty process is a nightmare." - Category: Defective Products Link: https://reddit.com/r/mobilerepair/comments/abc123 **Trustpilot (2 complaints):** 4. Review by Sarah M.: "1 star - Terrible customer service, waited 3 weeks for a response about a wrong order." - Category: Poor Customer Service Link: https://trustpilot.com/review/partsdepot/xyz789 Most common issue: Defective products (43%), followed by refund problems (29%) and poor customer service (28%).