Set up an after-hours phone answering service
After-hours answering service is now active for Prestige Concierge. Incoming call from Sarah Mitchell at (424) 555-0187 was logged at 9:42 PM — she inquired about scheduling a consultation for next week. The call was flagged as non-urgent, and she was assured of a callback on the next business day. A second call from David Chen at (310) 555-0293 was marked as an emergency and successfully transferred to the on-call number. All 2 calls have been logged to the call tracking sheet with timestamps, caller info, messages, and transfer status.
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