Customer Support Chatbot Ticket Automation

AI agents that resolve support tickets faster — 24/7

Deploy an AI support agent that handles FAQs, routes complex tickets, and assists your team with instant answers. Reduce response times, cut ticket volume, and keep customers happy — 24/7.

Ready-to-use agents

Clone and run these agents in one click. Built by the Twin community.

Monitor social media for customer support tool complaints

FacebookLinkedInAIReddit+2
Find and qualify new leads
Send alerts when conditions match
Connect Facebook with LinkedIn
Adapt workflow for Software & SaaS
Found 14 verified leads across 4 platforms today.
3 Clones
twin

Classify and respond to customer emails automatically

GmailGoogle SheetsAI
Classify and route incoming email
Route and answer customer requests
Coordinate multi-step workflow runs
Connect Gmail with Google Sheets
Intent classified as **Sales Inquiry** — requesting a product demo for their team of 40.
1 Clone
twin

Analyze support tickets against product documentation

Google DocsGoogle SheetsHinfactboard Notion SiteAI
Route and answer customer requests
Research company and market signals
Extract data from target sources
Connect Google Docs with Google Sheets
4 Clones
twin

Auto-reply to support emails using your website

GmailAISlackWeb Search
Route and answer customer requests
Classify and route incoming email
Connect Gmail with AI
Adapt workflow for Professional Services
Received an email from maria.chen@outlook.com asking about renovation project timelines.
45 Clones
twin

Build an AI voice receptionist for appointment booking

GohighlevelAIVapi
Route and answer customer requests
Schedule appointments and follow-ups
Connect Gohighlevel with AI
Adapt workflow for Healthcare
AI voice receptionist "Sarah" is live and handling calls for Clearview Health Clinic.
50 Clones
twin

Automate WhatsApp customer support from your website

TwilioCoboonatyAI
Route and answer customer requests
Extract data from target sources
Coordinate multi-step workflow runs
Connect Twilio with Coboonaty
3 Clones
twin

Answer Slack mentions using Notion knowledge base

AINotionSlack
Route and answer customer requests
Extract data from target sources
Connect AI with Notion
Adapt workflow for Software & SaaS
The response included a direct link to the Notion source document.
1 Clone
twin

Generate weekly executive briefing from CRM and support data

AINotionEmailZendesk
Generate reporting updates
Extract data from target sources
Coordinate multi-step workflow runs
Connect AI with Notion
Weekly executive briefing generated and emailed to the leadership team.
3 Clones
twin

Automate SMS lead intake for service businesses

AIEmail
Find and qualify new leads
Route and answer customer requests
Coordinate multi-step workflow runs
Connect AI with Email
The agent greeted her, qualified the issue as urgent, and sent a Calendly booking link.
1 Clone
twin

Set up an after-hours phone answering service

Google SheetsAITwilio
Route and answer customer requests
Send alerts when conditions match
Connect Google Sheets with AI
Adapt workflow for Hospitality & Tourism
After-hours answering service is now active for Prestige Concierge.
7 Clones
twin

How it works

Go from zero to a working customer support agent in minutes.

1
Step 1

Clone a support automation agent

Choose an agent for ticket triage, auto-replies, or FAQ handling and clone it to your workspace.

2
Step 2

Share your knowledge base and tone

The agent learns your product docs, FAQs, and brand voice to answer customers accurately.

3
Step 3

Connect your help desk, email, and chat

Link Zendesk, Gmail, Slack, Telegram, or your help desk — the agent works where your customers are.

4
Step 4

Tickets get resolved around the clock

The agent answers common questions instantly and escalates complex issues to the right team member.

Built on Twin

Create, run, and monitor your agents from a single interface.

Workspaces
Send Twin live feedback to adjust the run...

Scrapers

Extract data from any website

Slide deck

Generate presentations instantly

Image & video

Create visual content with AI

Web search

Find information in real-time

Deep research

In-depth analysis on any topic

Any app

Connect to your favorite tools

Browser

Automate web interactions

Sharing

Share with colleagues or friends

Webhooks

Automate execution triggers

Over 200K Agents
Created on Twin.

"Twin handles 60% of our support volume automatically. Our team focuses on the hard problems now and customers get instant answers for everything else."

Laura C.

Head of Support, SaaS Company

"Our response time went from 4 hours to under 30 seconds for common questions. CSAT scores are at an all-time high."

Kevin B.

Customer Success Manager

"We were drowning in tickets before Twin. Now the AI handles Tier 1 perfectly and our agents can finally breathe."

Sophie G.

Support Team Lead

Ready to automate?

Set up this agent in minutes. No code required. Start automating your customer support workflows today.

Browse the full agent library