About the position

Responsible for working with enterprise customers from discovery to production deployment

About the vertical agent team

Vertical agents are specialized agents made by Twin for highly demanded use cases, such as our Invoice Operator, deployed to 500k+ SMBs through Qonto, that is used to collect invoice for bookkeeping purposes

The role entails working with customers to discover, spec and implement these use cases, test them and give customers visibility on the reability of the workflows, improve the accuracy by diagnosing and solving problems, and follow-up to ensure a successful agent that works reliably in production

Daily tasks

• Discuss use cases with customers and spec workflows
• Interact with engineering team to prioritize new features
• Write and iterate on prompts and function tool calls
• Set up the evaluation and testing environment and conditions for vertical agents
• Diagnose problems and continually increase the agent accuracy
• Evaluate new agents and models on the use case
• Work with fullstack engineers on custom frontends and tools
• Follow up and give customer visibility on agent success

Requirements

• Experience with large language models and agentic workflows
• Experience with enterprise customers
• Proficiency in Typescript
• Some knowledge of Rust